39E Ice maker function error
minorThe Samsung 39E error code on your refrigerator indicates: Ice maker function error. This typically requires troubleshooting the ice maker system.
What Causes Error 39E
Water supply issue to ice maker
The water line to the ice maker is frozen, kinked, or the valve isn't opening.
Ice maker module/motor failure
The motorized mechanism that ejects ice cubes and cycles the tray has failed.
Temperature too warm in freezer
The freezer isn't cold enough (needs to be below 5°F) for the ice maker to initiate a freeze cycle.
Ice level sensor blocked
The infrared sensor or metal arm that detects a full ice bin is obstructed or stuck.
How to Fix Error 39E
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Step 1: Check freezer temperature
The freezer should be 0°F (-18°C). If it's warmer than 5°F, the ice maker won't produce ice. Adjust the thermostat and wait 24 hours.
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Step 2: Inspect the water supply line
Find the water line running to the back of the fridge. Make sure the shutoff valve is open. Check for kinks or ice blockage in the tubing.
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Step 3: Check for frozen fill tube
The small tube that fills the ice mold often freezes. You can thaw it with a hair dryer on low heat directed at the back of the freezer where the tube enters.
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Step 4: Reset the ice maker
Most ice makers have a reset button (small hole on the side or bottom of the unit). Press and hold it for 10 seconds. This forces a new ice-making cycle.
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Step 5: Check the ice level sensor/arm
If there's a wire arm, make sure it moves up and down freely. If there's an optical sensor, clean it with a soft cloth — ice dust can block it.
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Step 6: Replace the ice maker assembly
If the ice maker module doesn't cycle after a reset, the internal motor has likely failed. The assembly usually unbolts with 2-4 screws.
Parts You Might Need
If troubleshooting doesn't resolve error 39E, you may need to replace one of these parts:
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When to Call a Professional
If the water inlet valve needs replacement or if the freezer temperature issue isn't resolved by thermostat adjustment
- Water valve replacement involves plumbing
- Persistent freezer temperature issues may indicate sealed system problems
- Some ice maker assemblies are integrated with the door and difficult to replace
Video Repair Guides
Watch a repair walkthrough for this error code on YouTube:
Search YouTube for "Samsung refrigerator error 39E fix"Models Affected
This error code has been reported on the following Samsung refrigerator models: