8E Ice maker sensor error

minor

The Samsung 8E error code on your refrigerator indicates: Ice maker sensor error. This typically requires troubleshooting the ice maker system.

Samsung Refrigerator Affects 2 models

What Causes Error 8E

high likelihood #1

Water supply issue to ice maker

The water line to the ice maker is frozen, kinked, or the valve isn't opening.

medium likelihood #2

Ice maker module/motor failure

The motorized mechanism that ejects ice cubes and cycles the tray has failed.

medium likelihood #3

Temperature too warm in freezer

The freezer isn't cold enough (needs to be below 5°F) for the ice maker to initiate a freeze cycle.

low likelihood #4

Ice level sensor blocked

The infrared sensor or metal arm that detects a full ice bin is obstructed or stuck.

How to Fix Error 8E

  1. Step 1: Check freezer temperature

    The freezer should be 0°F (-18°C). If it's warmer than 5°F, the ice maker won't produce ice. Adjust the thermostat and wait 24 hours.

  2. Step 2: Inspect the water supply line

    Find the water line running to the back of the fridge. Make sure the shutoff valve is open. Check for kinks or ice blockage in the tubing.

  3. Step 3: Check for frozen fill tube

    The small tube that fills the ice mold often freezes. You can thaw it with a hair dryer on low heat directed at the back of the freezer where the tube enters.

  4. Step 4: Reset the ice maker

    Most ice makers have a reset button (small hole on the side or bottom of the unit). Press and hold it for 10 seconds. This forces a new ice-making cycle.

  5. Step 5: Check the ice level sensor/arm

    If there's a wire arm, make sure it moves up and down freely. If there's an optical sensor, clean it with a soft cloth — ice dust can block it.

  6. Step 6: Replace the ice maker assembly

    If the ice maker module doesn't cycle after a reset, the internal motor has likely failed. The assembly usually unbolts with 2-4 screws.

Parts You Might Need

If troubleshooting doesn't resolve error 8E, you may need to replace one of these parts:

Ice Maker Assembly

other $60-$150

Water Inlet Valve

valve $25-$55

Ice Maker Fill Tube Heater

element $15-$30

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When to Call a Professional

If the water inlet valve needs replacement or if the freezer temperature issue isn't resolved by thermostat adjustment

  • Water valve replacement involves plumbing
  • Persistent freezer temperature issues may indicate sealed system problems
  • Some ice maker assemblies are integrated with the door and difficult to replace

Video Repair Guides

Watch a repair walkthrough for this error code on YouTube:

Search YouTube for "Samsung refrigerator error 8E fix"

Models Affected

This error code has been reported on the following Samsung refrigerator models:

RF28HMEDBSRRF263BEAESR