Samsung Refrigerator minor

8E Ice maker sensor error

The Samsung 8E error means the ice maker sensor detects a problem. Check freezer temperature (must be below 5°F), inspect the water supply line for kinks or ice, and reset the ice maker by holding its reset button for 10 seconds. If the motor doesn't cycle, replace the ice maker assembly ($60-$150).

Reported on: RF28HMEDBSRRF263BEAESR

What Causes This Error

1

Water supply issue to ice maker

high

The water line to the ice maker is frozen, kinked, or the valve isn't opening.

2

Ice maker module/motor failure

medium

The motorized mechanism that ejects ice cubes and cycles the tray has failed.

3

Temperature too warm in freezer

medium

The freezer isn't cold enough (needs to be below 5°F) for the ice maker to initiate a freeze cycle.

4

Ice level sensor blocked

low

The infrared sensor or metal arm that detects a full ice bin is obstructed or stuck.

How to Fix Error 8E

  1. 1

    Check freezer temperature

    The freezer should be 0°F (-18°C). If it's warmer than 5°F, the ice maker won't produce ice. Adjust the thermostat and wait 24 hours.

  2. 2

    Inspect the water supply line

    Find the water line running to the back of the fridge. Make sure the shutoff valve is open. Check for kinks or ice blockage in the tubing.

  3. 3

    Check for frozen fill tube

    The small tube that fills the ice mold often freezes. You can thaw it with a hair dryer on low heat directed at the back of the freezer where the tube enters.

  4. 4

    Reset the ice maker

    Most ice makers have a reset button (small hole on the side or bottom of the unit). Press and hold it for 10 seconds. This forces a new ice-making cycle.

  5. 5

    Check the ice level sensor/arm

    If there's a wire arm, make sure it moves up and down freely. If there's an optical sensor, clean it with a soft cloth — ice dust can block it.

  6. 6

    Replace the ice maker assembly

    If the ice maker module doesn't cycle after a reset, the internal motor has likely failed. The assembly usually unbolts with 2-4 screws.

Replacement Parts

If the steps above don't fix it, you may need one of these parts:

Ice Maker Assembly

$60-$150

Water Inlet Valve

$25-$55

Ice Maker Fill Tube Heater

$15-$30

When to Call a Professional

If the water inlet valve needs replacement or if the freezer temperature issue isn't resolved by thermostat adjustment

  • Water valve replacement involves plumbing
  • Persistent freezer temperature issues may indicate sealed system problems
  • Some ice maker assemblies are integrated with the door and difficult to replace
Video Repair Guide Search "Samsung refrigerator error 8E fix"

Models Affected

RF28HMEDBSRRF263BEAESR