PO Power outage detected - needs reset
The Whirlpool PO error code on your refrigerator indicates: Power outage detected - needs reset. This typically requires troubleshooting the power system.
What Causes This Error
Power surge or brownout
highA voltage fluctuation from the utility damaged components or tripped internal protection.
Faulty power cord or outlet
mediumThe power cord has internal damage, or the wall outlet isn't providing proper voltage.
Control board power supply section failure
mediumThe voltage regulation section of the main board has failed.
Tripped internal fuse or thermal cutoff
mediumAn internal safety fuse blew to protect the appliance from damage.
How to Fix Error PO
- 1
Unplug and wait 10 minutes
A longer reset time (10 min) allows capacitors to fully discharge and all thermal protections to reset.
- 2
Check your circuit breaker
Go to your home's electrical panel and make sure the breaker for this appliance hasn't tripped. Flip it fully off then on.
- 3
Test the outlet
Plug something else into the same outlet (a lamp works) to verify the outlet has power. If nothing works, the outlet or circuit has an issue.
- 4
Try a different outlet
If possible, plug the appliance into a different outlet on a different circuit to rule out outlet/wiring issues.
- 5
Inspect the power cord
Look for cuts, burn marks, bent prongs, or a loose-feeling connection at the back of the appliance. A damaged cord should be replaced.
- 6
Check internal fuses
Some appliances have internal fuses (especially microwaves and ovens). With the appliance unplugged, remove the access panel and look for a ceramic or glass fuse. Test continuity — no reading means it's blown.
Microwave capacitors retain lethal voltage — do not open a microwave without professional training.
Replacement Parts
If the steps above don't fix it, you may need one of these parts:
Main Control Board
$80-$250Power Cord
$15-$35Line Fuse
$5-$15When to Call a Professional
If the outlet itself is the problem, if you suspect a control board failure, or if it's a gas appliance with electrical issues
- Electrical wiring issues in your home require a licensed electrician
- Control board power supply failures are complex to diagnose
- Combining gas + electrical problems creates safety risks